1 ) No sound is coming from the speaker. Which will NOT help solve the problem

Check volume control and mute in sound controls.
Produce sounds with application other than iTunes
Plug in a charger instead of using battery.
Try using external headphones or speakers.

2 ) To repair errors on the Hard Drive, use

Disk Utility
System Preferences
Network Utility
Finder

3 ) To reset NVRAM (or PRAM)

Press T as the laptop starts
Hold down Option Command P and R as you press power
Remove the Hard Drive
Press Option as the laptop starts

4 ) What type of screwdriver is needed to remove backcase from MacBook Air?

pentalobe
Phillips
torx 6
trilobe

5 ) A 2012 MacBook Pro does not boot and repeats pattern of 3 beeps

RAM may be loose - reseat the RAM
boot in safe mode
swap HDD with a Loaner
remove the battery and try booting

6 ) What type of screwdriver is needed to remove battery from 2012 MacBook Pro?

flathead
Phillps
tri-lobe
Torx 6

7 ) Disk Utility can be found in

Applications - Utilities
System Preferences - Sharing
System Preferences - Network
student - Documents

8 ) To boot a MacBookPro from a source other than the HDD

press T as you turn it on
press option as you turn it on
press control-option-esc
hold shift-control-power for 15 seconds

9 ) To enter Recovery mode on MacBook Air

hold command and R (or Option key) as laptop starts
press T as laptop starts
reseat the RAM
disconnect the battery

10 ) The latest Mac OS released is called

OS X - Snow Leopard
OS X - Mountain Lion
iOS7
OS 11 - High Sierra

11 ) What is a spudger?

a hacker who doesn't care about others
the connection on a laptop battery
a sponge for cleaning up spills around laptops
anti-static plastic tool for connecting electronic components

12 ) To fix problems or speed up any browser on any OS

use System Update
boot in Safe Mode
use Virus Protection
clear your browser's cache (visited webpages)

13 ) The current IP address can be found

in System Preferences - Network
hovering over the Wireless icon - top bar
by clicking the Apple top left - About this Mac
written on the back of the MBP case

14 ) To repair an application that is broken, you can

install spyware
disconnect from wireless
erase the hard drive
delete the plist file in User Library & restart

15 ) Memory size, Processor Speed and OS version can be found

in System Preferences - Sharing
the Library folder
by clicking the Apple top left - About this Mac
in System Preferences - General

16 ) To reset the SMC (default voltage of the power module)

press T as you turn it on
press power button 10 times quickly
press option as you turn it on
open back cover, disconnect battery,hold power button 15 seconds

17 ) Macbook Pros have no BIOS battery. Therefore

unit must be reimaged if main battery goes dead.
if main battery goes dead, time is reset to 1/1/2000
the unit will beep if main battery is dead.
the main battery cannot be charged in Europe.

18 ) To find the condition of the Battery on a MacBook Pro

There is no way to check it.
System Preferences - Displays
System Preferences - Desktop & Screen Saver
Click the Apple -About this Mac - System Report

19 ) To view files on a MBP HDD in Target mode

hold shift-control-power for 15 seconds
press T as you turn it on
press option as you turn it on
press control-option-esc

20 ) If secure websites cannot be acessed in any browser

replace the RAM
check the time and date of the laptop
restart the laptop in Safe Mode
erase the hard drive

21 ) To force quit an application you can

press command-option-esc
press option as you turn it on
press T as you turn it on
hold shift-control-power for 15 seconds

22 ) The Simple Golden Rule to fix most software issues is

Buy new RAM
Replace the HDD with a bigger HDD
Restart the computer
Try running the laptop on battery